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Community Member

Not able to withdraw funds from upwork account

I am trying to withdraw my earnings butgeting this email from upwork
Hi Aman,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds is invalid data in the following fields: taxNumber.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Though i mentioned my tax number and other info .


Community Manager
Community Manager

Hi Aman,

Thank you for your patience as our team looked into this further. The Customer Support Team has reached out to you through this support ticket. Please don't hesitate to update the same ticket thread if you have questions regarding your concern. 

~ Avery
Community Member

I would like to address the same issue.
I have filled out my tax information but I keep getting a notification about it and when I withdraw funds they are returned back to my account.
Perhaps this is due to the fact that I am now in Ukraine
I will be grateful if you help)
**Edited for Community Guidelines**

Hi Leonid,


I'm sorry to hear you're having trouble making a withdrawal. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
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