Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Some of your services are temporarily on hold

carloslobo28
Community Leader
Carlos L Member Since: Oct 16, 2017
1 of 2

Hi,

The system asks me to complete identity verification again, I've a badge I've already done so, this time when I try to add id it says the name of my agency, obviously will mismatch my id name, is it a mistake? must I do th process again?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 2

Hi Carlos, 


I checked your account and can see that you are being assisted already through a support ticket. If you have further questions regarding your concern, I would recommend that you follow up on the same ticket thread so that the team handling your case can assist you further. 


~ Avery
Upwork

View solution in original post