May 5, 2021 09:22:10 AM by Brett G
I need to add a freelancer to my Content Solutions Consulting team. Following the instructions, I go to Members & Permissions > Invite New User. On the Invite Users dialog, I add the freelancer's email. An error message appears: "We were unable to send invitation to such users: .... User has active assignments or offers" I checked with the freelancer and no assignments or offers should prevent her from joining this team. Does anyone have suggestions to get around this error message?
May 5, 2021 10:07:04 AM by Bojan S
Hi Brett,
We’ll have one of our agents reach out to you via a support ticket to assist you with adding a new member to your team.
Thank you for reaching out to us.
Jun 17, 2021 06:45:39 AM by Shawn W
Hello Bojan,
Could you do the same for me please? Receiving the same error.
User has active assignments or offers
Sincerely,
SW
Jun 17, 2021 06:51:52 AM by Goran V
Hi Shawn,
Could you please confirm if you have checked with your team member if they have any active contracts or interviews? Thank you.
Jun 17, 2021 06:53:29 AM by Shawn W
Jun 17, 2021 08:15:23 AM by Bojan S
Hi Shawn,
Thank you for following up. Yes, that contract should be ended before they can join your agency.
Nov 22, 2021 01:54:30 AM by Raj K
Well, one freelancer updated me that she has neither an active contract nor an existing proposal. She had withdrawn her two proposals too through I am unable to a sent invitation to her. When I invite her, I face the following error: "We were unable to send invitation to such users"
Nov 22, 2021 02:01:48 AM by Goran V
Hi Raj,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your team member. Thank you.
Apr 25, 2022 10:09:45 AM by Arif A
Could you do the same for me please? Receiving the same error.
User has active assignments or offers
Apr 25, 2022 11:33:47 AM by Nikola S
Hi Arif,
Thank you for reaching out to us. Could you please share more information about the issue you experience? Could you pleas share a screenshot of the error message from your end so that we can assist you accordingly?
Dec 23, 2021 12:31:03 AM by Kirpal S
I m also facing the same issue i have also confirmed from freelancer and he dont have any active proposal could you please fix it for me as well.
Dec 23, 2021 01:01:54 AM by Goran V
Hi Kirpal,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your team member/s. Thank you.
Jan 10, 2022 06:20:33 AM by Etkilab Ar-ge Kull A
Hi Bojan,
I am also facing the same issue and the freelancer does not have an active job application. Could you open a ticket for me as well?
Jan 10, 2022 07:24:51 AM by Andrea G
Hi Etkilab,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 16, 2022 03:56:19 AM Edited Feb 16, 2022 04:46:56 AM by Artem P
Hi, I have a same problem.
I go to Members & Permissions > Invite New User. On the Invite Users dialog, I add the freelancer's email. An error message appears: "We were unable to send invitation to such users: .... User has active assignments or offers" I checked with the freelancer and no assignments or offers should prevent her from joining this team.
Feb 16, 2022 06:07:28 AM by Andrea G
Hi Artem,
Someone from our team will reach out to you via support ticket in order to assist you further.
Feb 22, 2022 02:23:00 PM by Bojan S
Hi Sebastian,
Could you please share more information about the issue you're experiencing so that we can assist you accordingly?
Thank you!
Mar 9, 2022 02:26:55 AM by Alyona K
Hello Bojan,
Could you do the same for me please? Receiving the same error.
Sincerely,
Alyona
Aug 16, 2022 10:52:08 AM by Andrea G
Hi Richard,
Could you please check that the freelancer you're trying to add does not have any pending activity on their account? Proposals, contracts, funds, etc. You may also try adding them as a non-exclusive member.
Apr 15, 2023 03:13:52 AM by Yeabsra H
Hey Bojan,
I have the same issue and I am a freelancer. My cleint says they couln't add me to their agency becuase I have active assignments or offers, What should I do?
Sincerely,
Yeabsra
Apr 15, 2023 12:39:02 PM by Annie Jane B
Hi Yeabsra,
Thank you for reaching out to us. You would have to end all active contracts and withdraw all active proposals. They may also add you as non-exclusive agency member so you don't have to do both.
Jul 15, 2023 07:46:46 PM Edited Jul 15, 2023 10:32:53 PM by Pradeep H
Hi Bojan,
I am getting the same error while adding the freelancer to my agency. "
We were unable to send invitation to such users: **Edited for Community Guidelines** - User has active assignments or offers"
I have created a new agency while the freelancers are existing and has open projects which are going on so can i add them under the agency or not?
Regards,
Jul 16, 2023 01:32:19 AM by Pradeep H
Hello GoodPegg,
Thank you for your message. If you are inviting a freelancer to join your agency as an Exclusive agency member, they will need to close all active contracts before accepting the invite. You may want to invite them as a non-exclusive agency member if they wish to continue working on their contract.
Thank you,
Pradeep
Jul 22, 2023 08:14:33 PM by GoodPegg S
Hi Pradeep,
We have closed the project but still getting the same error, can you please check
Jul 23, 2023 11:50:55 AM by Luiggi R
Thanks for letting us know, Kamaljeet. The link is now updated. This link was intended for GoodPegg's concern since a support member was getting in touch to assist. Do you need assistance with an issue? If so, can you share more information?
Jul 23, 2023 01:12:38 PM Edited Jul 23, 2023 01:37:35 PM by Luiggi R
Hi there, yes we are still unable to add the freelancer under agency even when there is no active project for the freelancer.
We were unable to send invitation to such users:
**Edited for Community Guidelines** - User has active job applications
Jul 23, 2023 02:05:58 PM by Luiggi R
Thanks for sharing this information, Kamaljeet. I had to remove the email address you shared on your post, but by looking at the profile, I can confirm that the freelancer has active and submitted proposals that must be withdrawn before you can send the invite. Please advise the freelancer to withdraw the proposals and try sending the invite again.
Jul 23, 2023 03:58:04 PM Edited Jul 23, 2023 03:59:19 PM by Luiggi R
Kamaljeet, I do not see any restrictions on your account. Can you please share more information about what you see? A screenshot of any error messages would really help.
Aug 18, 2023 02:11:16 AM by Jerwin D
Hi,
Could you do the same thing for me because I'm getting the same error. An agency trying to send an invitation but they are getting an error saying that -üser has an active job application." - But I don't have an active application, I already canceled it because of this error.
Nov 16, 2023 01:15:39 PM by Konstantin S
Hello Bojan,
have the same problem. One person wants to invite me, but when he clicks the send button the error 'We were unable to send invitation to such users: .... User has active assignments or offers' although I have no active assignments or offers.
Sincerely,
Konstantin
Feb 5, 2024 06:41:36 PM Edited Feb 5, 2024 06:48:37 PM by William J
Could you please do the same? I'm receiving the same error.
Thanks,
William
Feb 5, 2024 10:36:12 PM by Joanne P
Hi William,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.