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4b752e37
Community Member

We had a contract, which is suspended of because of due payment

Our contract is suspended because of due payment, Now I want to know the reason If I add funds now, it will be directly sent to client's account or it will be in escrow. Let me know, actual client requested for $1000 dollar, I forgot to see, Now I want the money to be in escrow, not in his account.

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Laimu,

 

Thank you for your message. I am sorry to hear about your contract. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you,

Pradeep

Upwork
3bb8d78c
Community Member

I have the same issue, what should I do?

I paused a contract and the freelancer didn't do the job and took my money....

Hi Dana,

 

I'll have one of our team members assist you further with your concern via a support ticket. Kindly expect an update on this page once your case has been fully reviewed and the ticket's been set up.

 

~ Arjay
Upwork
3bb8d78c
Community Member

I need to speak to support, how can I do that?

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