Account Suspended

[b7360bb0]

Hi, I am a new Client and my Account was suspended and I don't know why. How can I reactivate it or if The Support Team could help with this? Please help. 

Thank you. 

[b7360bb0]

Hi, I am a new Client and my Account was suspended and I don't know why. How can I reactivate it or if The Support Team could help with this?

Thank you. 

[LuiggiR]

Hi Kalia,

I'm sorry to hear about your account status. Please, note that one of our agents reached out to you via a support ticket to further assist you with this. You can access your tickets here.

Thank you.

[b7360bb0]

Hi,

Thank you for the prompt reply. 

I did answer back both via an email and the Upwork platform ticket and would like to know what is the average time to resolve the issue? I can see the tickets it still 'open'.

Thank you.