Nov 22, 2018 10:32:32 PM by Oxana S
About a week ago I created an account to find a VA.
Upon starting a contract with a feelancer I received a message from support saying my card was a prepaid one and I had to change it.
OK, I did change it immediately. I then removed the old card from my account.
Since then, my account is still suspended, no response from support. Freelancer has already billed some hours, I am stuck with no ways to pay her, and honestly I'm getting fed up with such customer service!
Nov 23, 2018 01:58:45 AM by Goran V
Hi Oxana,
I`m sorry about the inconvenience this had caused you. Our team just updated your account and shared more details on your ticket. If further help is needed let me know, thank you.