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2787dd65
Community Member

Can not Verify CC

I added a credit card and charged by Upwork. The charged amount is stated in my local currency. I entered the amount stated, but it can not be verified. Because the amount should be entered in USD. 

 

So here is the issue. I removed my credit card but did not get the refund. Anyone?

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Evren,

 

I checked your account and can confirm that the two small charges have already been reversed back to your bank account. It can take up to 5 business days for the funds to be loaded on your account.
If you need further help with setting up your billing method or you have any additional questions let me know, thank you.

~ Goran
Upwork

Hi Goran thank you for the response. Yes I need further help with verifying the payment method. When I check the statement of my card, the stated amount by upwork appears in TRY instead of USD. So I can not verify my CC. What can I do to overcome this?

Hi Evren,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
Upwork
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