Nov 14, 2019 01:59:32 AM by Evren O
I added a credit card and charged by Upwork. The charged amount is stated in my local currency. I entered the amount stated, but it can not be verified. Because the amount should be entered in USD.
So here is the issue. I removed my credit card but did not get the refund. Anyone?
Nov 14, 2019 02:20:35 AM by Goran V
Hi Evren,
I checked your account and can confirm that the two small charges have already been reversed back to your bank account. It can take up to 5 business days for the funds to be loaded on your account.
If you need further help with setting up your billing method or you have any additional questions let me know, thank you.
Nov 14, 2019 04:28:17 AM by Evren O
Hi Goran thank you for the response. Yes I need further help with verifying the payment method. When I check the statement of my card, the stated amount by upwork appears in TRY instead of USD. So I can not verify my CC. What can I do to overcome this?
Nov 14, 2019 04:30:47 AM by Goran V
Hi Evren,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.