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7bd8dd24
Community Member

Can't access to messages

I can't access to messages:

Everything else is working great, but when I'm trying to continue a chat or answer freelances who sent me questions, I can not enter the messages area - it looks that it is trying to get in, but stuck on the same screen (attached screenshot).

This started last week.

 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Eliran,

 

I'm sorry to hear about your troubles accessing Messages. I checked but couldn't replicate the issue. Could you please try clearing your cache and cookies or using a different browser to see if that helps resolve the issue? If it doesn't, please let us know so that we can assist you further. In the meantime, you can always reply to the email notification for the new messages to follow up with your freelancers.


Thank you.

~ Aleksandar
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