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7bc08b9c
Community Member

Card shows unverified after paying for the contract, going through the $10 process and balance $0

Entered credit card. In my transactions history, I see the funding amount for the project and the refundable $10 for card verification and a current total balance of $0.

Alas, I still get a message on top of screen that the card used is unverified and have to complete verification with support team.

After entering the issue in the text box provided, I get rerouted to asking the community for help.

I do not understand why the card used still shows unverified.

What needs to happen to make the unverified status go away ?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Ares,

 

I'm sorry for the inconvenience, one of our team members will reach out to you and assist you further, thank you!

~ Bojan
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