🐈
» Forums » Clients » Charged for no reason? Please help
Page options
6a310628
Community Member

Charged for no reason? Please help

I was charged $10.15 on 9 June 2020 via my credit card. I did not authorise any payments to be made yet. Can you please tell me what this charge was for? Thank you.

 

Also, it's a bit ridiculous that there is no option to email customer support about this and I have to post it publicly. 

2 REPLIES 2
gaspardjack
Community Member

Sometimes, two small amounts are charged to verify your billing method. The charge will be refunded to you normally.

Add a Credit Card

JoanneP
Moderator
Moderator

Hi Irvin,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Latest Articles
Featured Topics
Learning Paths