Mar 21, 2020 08:02:29 AM Edited Mar 21, 2020 08:23:50 AM by Supun J
Hi
Recently i have delivered a work for a client by milestone to milestone. After completing the work and ending the contract by adding reviews, He sent me a different dwg file to make corrections. It was not in my scope but he threaten me that he would place a dispute on the recent project.
What should i do?
Mar 21, 2020 09:12:48 AM by Jennifer M
Telling a freelancer you will dispute isn't against the rules. If you did the work, tell him to do whatever he thinks is best. Just be aware that if you don't have $291 for arbitration, you're probably stuck with whatever he offers you or you will lose.
Mar 22, 2020 03:49:54 AM by Preston H
You are not out of options.
You said the contract has already been closed, right?
That limits what the client can do. He can not change his feedback.
If he is asking you to do more work, then you can ask him questions about what he wants done. If he is willing to set up a contract for the work, at the rate you specify, would you be willing to do the additional work, under a new contract?
Mar 22, 2020 03:58:35 AM by Supun J
Yeah. But He is not asking for a new contract. He is asking me for additional work without a contract.
Mar 22, 2020 07:06:41 AM Edited Mar 22, 2020 07:08:16 AM by Preston H
You can still ask him about the work that he wants you do it. It won't hurt to ask.
Act professionally. Listen to concerns. Don't tell him that you will never work for him again.
The more you act like a professional and assume that he will too, the more likely he will be to act professionally as well.
Most people tend to live up to noble expectations.
If the client is treated well and feels respected, he is less likely to lie to Upwork and try to file a fraudulent dispute claim against you.
And the longer it has been since the contract was closed, the less likely he will be to file a fraudulent dispute claim. Eventually, the client loses the ability to file a dispute at all. After 30 days, he can't file a dispute,
Maybe, if it is clear that you know how to do the project he wants done, he will be eager to create a new contract to hire you to do the work. You can then say no, or accept his offer. But you are in control, not him.
Regardless of what happens, you should never let bad client bully you into working for free.
Even if the client DID file a dispute... keep in mind that you didn't do anything wrong, if a client asks a freelancer to work for free, it is the client who is violating Upwork TOS.
Mar 22, 2020 07:57:02 AM by Jennifer M
Supun J wrote:Yeah. But He is not asking for a new contract. He is asking me for additional work without a contract.
So he hasn't disputed? Well you're getting ahead of yourself then. Worry about a dispute only if it actually happens. You should decide if what he is asking is reasonable and if you should fix whatever. If you feel that you provided everything to spec, then just say "meh no" and move on with your life. If they dispute, then you worry about that when it happens.
Mar 22, 2020 08:06:41 PM by Andrei T
Supun J wrote:Yeah. But He is not asking for a new contract. He is asking me for additional work without a contract.
Did he actually say that? he paid you the first time, which scammers rarely do. Many users (clients and freelancers alike) are simply unaware of how the site works. Some clients believe a freelancer is not allowed to refuse work (which is not true although it may explain the threat to dispute) but they don't necessarily expect you to do it for free.
Try and create the contract yourself with all details including price and see what happens.