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kkwan1
Community Member

Client paused milestone. Work is ready for submission, but client hasn't responded?

I recently went on vacation for two weeks. I gave all of my clients a month's notice, and they all confirmed they were aware I'd be away. Projects were paused and new submission dates were agreed upon. One of my clients paused the milestone, which is perfectly fine, but has a history of not getting back to me for weeks on end. I have completed the work as per our agreed upon submission date and have contacted the client with regards to re-activating the milestone. The client said they'd get right on it, but I haven't heard from them in a couple of days. Is there a way to dispute this and get my money if my client decides to flake?

1 REPLY 1
petra_r
Community Member


Katrina K wrote:

One of my clients paused the milestone


There is no such function as "pausing" a milestone.

What actually happened?

Was a milestone set up and funded and the funds are in Escrow?

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