May 4, 2020 07:55:39 AM by David L
I have sufficient funds in escrow but upwork is asking me to deposit the funds again. I don't see the ability to manage my escrow account. If I double fund what is the reimburse process?
May 4, 2020 09:20:49 AM by Bojan S
Hi David,
I checked this for you and it looks like you successfully funded another offer for your freelancer. Hiring offers and new milestones ask you to pre-fund the agreed amount into escrow.
Also, I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card.
Thank you!