Freelancer threatening to hurt my brand

[hariskay]

Hello, hope you are doing well.

I recently worked with a freelancer on Upwork and they failed to deliver and started to act unprofessional.

I gave them the feedback that I deemed fit based on their performance and results.

Now since 2 weeks has passed, my feedback got submitted and they removed it immedietly through your "Feedback Removal" for Top Rated freelancers and then he sent me a message privately with a screenshot showing that he has removed the feedback I gave him, and now he will make sure to make me and my brand look bad. 

How can people like them be allowed to work on a platform where professionalism is the key ingredient of doing business.

I hope your team looks into it and takes the neccassary actions.
Thank you.

[JoanneP]

Hi Haris,

I'm sorry to hear about your experience working with this freelancer. I checked your account and saw that you already have an open ticket with our team. Please allow them time to review and provide an update through your open ticket to assist further.