How to Track Contractors' Time Per Project

[katieae]

Hi, 

Our agency would like to be able to figure out how many hours each contractor we work with on Upwork is spending on different clients' projects. For example, this week Contractor A spent 4 hours on Project(Client) 1, 2 hours on Project(Client) 2, and 1 hour on Project(Client) 3. Contractor B spent...etc. 

Is there a way for the contractors to categorize or tag within Upwork? Any other ideas/solutions? We get the weekly summary that tells us how many total hours each contractor worked, but we don't have a breakdown telling us how that time was designated.

Thank you!

[AleksandarD]

Hi Katie,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[katieae]

Thanks Aleksandar. I notice that a support ticket hasn't been opened yet. What can I do to get this moving?

[NikolaS]

Hi Katie,

I followed up with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

Thank you for your patience,