I am facing issue with my debit card

[awaisriaz88]

Hey there, 

if you don't mind, I need your help regarding adding my debit card for payment. I am a client, new to Upwork but can't sort it out how can I add my debit card for paying... 

I keep getting this error (attached). Let me know if there's something you can help me with

Thanks, 

[AndreaG]

Hi Muhammad,

It looks like the charge on your card keeps getting declined because there is no response from your bank. Please try again later and let us know if the issue persists.

[awaisriaz88]

Hey Andrea, 

Thanks for getting back to me... 

I have tried like about a million times but still getting same response... I can't pay on the platform... It's horrible experience for me.. Please assist me if you can!

Thanks

[prestonhunter]

Try using a regular credit card rather than a debit card.

[AndreaG]

Hi Muhammad,

Someone from our team will reach out to you via support ticket in order to assist you further.