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ID verification

Hi, I was asked to verify my account after I tried to hire and pay a freelance writer, I sent photo evidence of my ID however I have not had any response back from Upwork that my account has been verified and therefore cannot pay my writer. Could you please get back to me asap. 

Community Member

I have connected my paypal account to upwork, but I cant use it as a billing method. I keep getting this message


We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a payment card.


I can confirm my Paypal is indeed verified. I dont know what else I can do here. I have browsed through multiple other threads of people with the same issue but no solution was offered.

Hi Khalid,


I apologize for the delay in my response. Someone from our team will reach out to you via support ticket in order to assist you further with your Verification and Billing Method. You can access your ticket here.



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