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5bd16cb8
Community Member

Job success score not in line with reviews

I received a proposal from someone who's job success score is showing as 63%, but when I looked at their reviews and feedback, it's all 5-stars with great feedback. How is that possible? Are professionals allowed to select which reeviews and feedback are shown? what is the score based on?

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petra_r
Community Member


Cristiana A wrote:

I received a proposal from someone who's job success score is showing as 63%, but when I looked at their reviews and feedback, it's all 5-stars with great feedback. How is that possible? 


The JSS is based mainly on private feedback, and some freelancers refund any jobs with poor feedback, which removes the contract from the profile.

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petra_r
Community Member


Cristiana A wrote:

I received a proposal from someone who's job success score is showing as 63%, but when I looked at their reviews and feedback, it's all 5-stars with great feedback. How is that possible? 


The JSS is based mainly on private feedback, and some freelancers refund any jobs with poor feedback, which removes the contract from the profile.

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