🐈 Community
» Forums » Clients » Managing a team member in Upwork
Page options

Managing a team member in Upwork

I would like my assistant to help me manage communications in my Upwork account. what is the best way to do this? Whenever she tries logging in to my account, I get locked out, and vice versa

3 REPLIES 3
petra_r
Member


Mike V wrote:

I would like my assistant to help me manage communications in my Upwork account. what is the best way to do this? Whenever she tries logging in to my account, I get locked out, and vice versa


You're also both heading for huge trouble to the point of risking suspension as you are not allowed to let anyone log into your Upwork account.

 

If you mean you are letting your assistant communicate with your clients, you could add her to the message rooms. Clients would obviously know that they are communicating with her (as they obviously should). You can't let anyone apply on your behalf, communicate on your bahalf etc without the client knowing.

You might want to consider any agency account.

Petra is right. You are not allowed to let others log into your account. But Upwork DOES provide ways for you to accomplish your goals in an official, allowed manner, such as by adding people to teams and authorizing other users to work on your behalf in a role such as a hiring manager.

 

Read:

https://support.upwork.com/hc/en-us/articles/211063368-Add-or-Remove-Team-Members

Thanks! Ok so if I had them on my team then that would work. Thanks guys!
Upcoming Events
Dec 13
Succeeding with Clients Talent Toolbox
Dec 21
Virtual Community Hour Community Hour