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793ff2d7
Community Member

New Account after closing old account - Now payment details not accepted?

I had an old account that I have permanently closed.  I opened a new account but when entering in my paypal or payment details, it says it is associated with another account.  How can I get this fixed?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Pana,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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