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Nawal's avatar
Nawal X Community Member

Payment Error

Hi,

 

I am trying to pay a freelancer, but everytime I attempt to I get an error message "Sorry, we had an error, please try again later" 

I tried both on my mobile and laptop and it's the same issue. I tried using Paypal and a credit card, but it didn't make a difference. 

 

How do i get this fixed asap?

thank you

4 REPLIES 4
Pradeep's avatar
Pradeep H Retired Team Member

Hello Nawal

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H

Pants's avatar
Pants S Community Member

Moderator:

 

I'm having the same issue and would like support so I can pay freelancers.

 

Thanks,

 

Bunmi Samuel

Pants and Sleeves

Joanne's avatar
Joanne P Retired Team Member

Hi there,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Pants's avatar
Pants S Community Member

I'm having the same issues