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Refund for services

d221af22
Active Member
Edwin S Member Since: Jul 1, 2020
1 of 3

**Edited for community guidelines**    address was accessible for Celeb, Fan and agency data input. We no longer have access after providing **Edited for community guidelines**   two app. submits and could not get our app. approved by Apple Inc. for iphone use.  We just want access to the database we paid **Edited for community guidelines** and Upwork to have completed. 

We provided **Edited for community guidelines** with WireFrames of the app. and upon agreement that **Edited for community guidelines** could complete the mobile app. for android and iphone. Google Play approved the app. but Apple rejected the app. twice stating poor developer work with too many bugs.

How do we get our wireframes back and access to the mobile app. we paid for. I have rquested this via Upwork customer support a few times but the freelancer knows how to use the Upwork platform and give the client the run around...Im still running around tyring to get 10k plus spent on an app. we can no longer access or even know where it is hosted. The agreement stated that it would be host by and or on AWS a selling point that **Edited for community guidelines** advertised.   

Someone Please help!

Sincerely, 

Edwin Scott

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Edwin,

 

We have escalated your request to our team. They will reach out to you directly as soon as possible and assist you accordingly.

 

Thanks so much for your patience.

~ Bojan
Upwork
d221af22
Active Member
Edwin S Member Since: Jul 1, 2020
3 of 3

Thanks! Bojan S.