Refund request was approved but the amount has not been added to the billing method

[ar58p]

Hello Community,

I had an escrow refund request which was approved on August 20, 2023. However, the amount has not been added to the billing method yet. How long time it will take to add the escrow amount to my billing method?

Best Regards,
Arindam.

[LuiggiR]

Hi Arindam,

I'm sorry to hear you have not received your refund yet. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.