Unable to process my transaction...

[85f70a7a]

Hi, I am unable to hire freelancer because Upwork is saying that you need to verify your identity. I get the below message.  I have not recieved any notification via email from upwork.  How do I get this taken care of so I can stay on schedule?

Unfortunately, we were unable to process your transaction. Your account is being reviewed. We may need to verify your identity information. Please check your email for the detailed next steps. If you don’t hear back within 2 business days, please contact us.

[BojanS]

HI there,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[85f70a7a]

Thank you.