Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Unable to view proposals. Page loads as "You are not authorized to access this page"

Active Member
Vishnu G Member Since: Mar 15, 2018
1 of 7

I am unable to view and see proposals for the Job that I posted. I used same email id to register as freelancer and also for client. I've posted a Job under title **Edited for Community Guidelines** I've receive few proposals for that and can't access it. Page loads as "You are not authorized to access this page"

 **Edited for Community Guidelines**

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Vishnu,

The reason you received this error is because you were trying to open your job posting from your freelancer account. You will need to click on your name at the top right corner > switch to your client account and you will be able to view the applicants and take further actions.
If you need further help with something let me know, thank you!


Untitled
Active Member
Vishnu G Member Since: Mar 15, 2018
3 of 7

Hi Goran,

 

I tried what you've sugessted, but didn't work out. I tried in Safari/Chrome/Firefox but nothing worked out. Refer video attached.

 **Edited for Community Guidelines**

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 7

Hi Vishnu,

I just checked your account and can confirm that you don`t have a client account registered on the same freelancer account. One of our agents will reach out to you and assist you further via ticket, thank you!


Untitled
Active Member
Vishnu G Member Since: Mar 15, 2018
5 of 7

But I received activation link after I registered and selected and posted a Job also. Thanks.

Active Member
Cheryl G Member Since: Aug 2, 2019
6 of 7

Can I please get your assistance with this same issue? I don't know how to submit a support ticket. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 7

Hi Cheryl,

 

I checked this for you and I wasn't able to replicate the issue you are describing. May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

 

Additionally: Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS