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8b0b06fe
Community Member

Unknown charges from UpWpork

We had a number of refunds processed and in our PayPal we can see that as part of that process we were actually DEBITED around $600AUD.


2 REPLIES 2
AveryO
Community Manager
Community Manager

Hi Patrick, 

I checked your account, and your company's related team members, and I can see that your team has active contracts that are being charged to your team's Paypal account. If you need specific information about this, I can ask a member of the Customer Support Team to reach out to you so that more information can be shared with you through an email. 

Let me know!


~ Avery
Upwork
2549bd09
Community Member

Same thing happended to me today, I tried hiring a freelancer for the first time and I got debited but no transaction details on upwork. 

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