Jul 7, 2020 08:14:35 PM by Sharon D
I just had my first bad experience at Upwork - You'll see if my history I've used numerous freelancers and been very happy. In this case, I ended up feeling strung along, wasting time and effort with a gal who's profile demonstrats her talent. However, She was unprofessional, delaying a small project on 3 different occasions; hurt shoulder, thunderstorms, and visitors. She produced work on a mac when I requested word-doc template for making changes, and did not making requested changes. The work she gave was sub-par she didn't make changes requested, and I was unable to , on my end. I let her know my concerns. Without my consent she ended the contract, and refunded me - and I was unable to provide any feedback to other potential clients. I noticed she has no other negative feedback, which surprised me. Is there another way of letting other clients know if there are clients unhappy with the outcome of a freelancers work, if the freelancer quickly ends the contract and refunds?
Jul 7, 2020 08:31:34 PM Edited Jul 7, 2020 08:33:02 PM by Preston H
Why do you care so much about this freelancer?
She doesn't deserve your continued concern and attention.
I think you should put yourself and your project first and not spend any more time on an underperforming freelancer such as this. She already has a zero-pay contract as a result of her refund to you, when the contract was closed. This will significantly diminish her JSS.
You do not owe that freelancer or the Upwork community anything beyond that.
Jul 8, 2020 07:32:38 AM by Sharon D
Jul 8, 2020 07:53:04 AM by Preston H
Sharon: Upwork does not want freelancers to behave unprofessionally and then get away with doing so by refunding all the money from a contract and thus evade all consequences. That is why Upwork applies such a heavy penalty to a freelancer's JSS score when there are zero-pay contracts.
Jul 8, 2020 10:41:38 AM by Sharon D