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088da0a9
Community Member

Why is my account on hold?

Why is my account on hold? Please help me I have already hired the freelancer but he/she is unable to approve my proposal. Please help me to resolve this issue ASAP. It's urgent.

3 REPLIES 3
andregutierrez22
Moderator
Moderator

Hi Saj,

 

I don't see any holds on your account. Could you please share more details about the issue you're experiencing?

 

~Andrea
Upwork
088da0a9
Community Member

When my worker tries to accept my proposal he isn't able to approve it. He said that I need to verify the payment. How can I verify it? Please help me I'm in big trouble. It's very urgent.

Hi Saj,

 

Thank you for reaching out to us. You can verify your payment method by adding a billing method on your account where Upwork account. After logging into your Upwork account, click Settings in the drop-down menu in the upper right and select Add Billing MethodYou can then fund your project so the freelancer can accept your offer. Kindly check this article to learn how to fund Milestones for Fixed-Price contracts.


~ AJ
Upwork
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