Oct 30, 2018 09:17:42 AM Edited Oct 30, 2018 09:41:48 AM by Bojan S
I'm trying to hire my first freelancer and get this error message:
"An error occurred while processing your request. Please try again."
I tried another browser, incognito mode, etc. Still the same error. Please help! Thanks.
user: **Edited for community guidelines**
Solved! Go to Solution.
Oct 30, 2018 09:44:22 AM by Bojan S
Hi Cameron,
Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!
Oct 30, 2018 09:44:22 AM by Bojan S
Hi Cameron,
Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!
Jan 29, 2019 06:27:42 AM by Jorge R
WHEN i TRY TO UPDATE THE COMPANY ADDRESS AND VAT THIS IS WHAT I GET
Company contact can't be updated. Please, try again later.
Jan 29, 2019 06:31:29 AM by Goran V
Hi Jorge,
Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this let me know. Thank you.
Jan 29, 2019 02:45:02 PM by Jorge R
Jan 29, 2019 03:09:22 PM by Bojan S
Hi Jorge,
We'll have one of our team members reach out to you directly and assist you further with your request, thank you for your patience.
Mar 15, 2019 05:26:26 AM by Stevan T
Hello Bojan, I have the same problem.
I cleared the cash and I tried to change my info, but I still keep getting same error message.
Mar 15, 2019 05:33:04 AM by Goran V
Hi Stevan,
Please go to Settings > My Info > Company Details and add your address. Once you have listed your address on your profile try to hire your freelancer again. If you`re still receiving the same error after this let me know, thank you.
Mar 15, 2019 02:38:42 PM by Stevan T
Hello Goran,
thank you for quick reply. I tried to add the address to my Company Contact, but I received this message: - Company contact can't be updated. Please, try again later.
Mar 15, 2019 03:14:06 PM by Bojan S
Hi Stevan,
One of our agents will reach out to you directly and assist you further with your concern.
Thank you for your patience.
Mar 15, 2019 03:44:55 PM by Stevan T
Thank you Bojan,
I appreciate that. I hope this will be resolved soon.
Jan 8, 2020 06:23:36 PM by Jorge M
Hello ,
attempted to clear cache and do all things still getting same error.
Jan 8, 2020 10:39:24 PM by Avery O
Hi Jorge,
Could you please set up a security question first on this page, and fill in your address, and phone information on this page before trying to hire? Once everything is set up, please try hiring your freelancer again. If the issue persists, please come back here so that our team can assist you further.
Mar 17, 2020 03:09:05 AM by Goran V
Hi Micheal,
Could you please try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem after this, let me know here and our team will assist you further. Thank you.
May 31, 2020 10:30:22 PM by Samir A
hi goran,
About the FB issue i am facing this issue and cannot get it done, i am looking for freelance to do it for my company if interested let me know
May 31, 2020 10:40:39 PM by AleksandarD A
Hi Samir,
Could you please send us more information about the issue you are experiencing so that we can assist you?
Thank you.
Dec 30, 2019 09:01:02 AM by Mohammed Khalil I
hello dear,
''An error occurred while processing your request. Please try again''
this message blocked me to create my account, please help....!!!!!!!
Dec 30, 2019 09:32:21 AM by Bojan S
Hi Mohammed Khalil,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.