Mar 12, 2018 11:32:19 AM by Jess C
Is anyone else seeing this glitch, when you quote a user in the forum and see "undefined" instead of the author's name?
I initially reported this on Friday but there's no response yet and the problem persists. (https://community.upwork.com/t5/Coffee-Break/Punchlist-for-Upwork/m-p/467882/highlight/true#M37443)
I'm using Chrome on a Mac, if that makes any difference at all. Cookies and cache are not a factor.
Solved! Go to Solution.
Mar 15, 2018 08:51:25 AM by Valeria K
Hi All,
We have released a fix for the issue with quotes in the Community. It should now show authors' names correctly but please let us know if you see "undefined" in quotes again.
Thank you.
Mar 12, 2018 11:42:31 AM by Phyllis G
I am seeing it from time to time, had already noticed it when you posted the other day. It seems to happen randomly for me, although possibly more often on older threads. In fact, I initially thought I was seeing ancient comments by people whose accounts no longer exist.
Mar 12, 2018 12:49:38 PM by Pandora H
I got this when replying to a brand new post less then 15 minutes old on 3/12/18.
Mar 12, 2018 12:55:39 PM by Jess C
There's weird behavior happening in the HTML editor.
Directly after hitting "quote" in the HTML editor(I starred out my own username):
And switching back to Rich Text, with the username intact in the HTML, results in no name showing at all:
Mar 13, 2018 11:18:41 AM by Jess C
Can we get a Moderator to actually reply to this issue?
Is there a fix coming?
Seriously!
Mar 13, 2018 11:32:46 AM by Valeria K
Jess and others,
We are aware of the issue with some quotes in the Community and are working to have it fixed as soon as possible. Unfortunately, we don't have a timeline for the fix yet.
Thanks.
Mar 15, 2018 08:51:25 AM by Valeria K
Hi All,
We have released a fix for the issue with quotes in the Community. It should now show authors' names correctly but please let us know if you see "undefined" in quotes again.
Thank you.
Mar 15, 2018 09:06:21 AM by Jess C
Thank you - it does seem to be working correctly again.
I do notice that the "quote" button is now missing from the HTML editor. Probably for the best.