May 19, 2024 10:53:12 AM by Stefano Z
I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.
Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked?
Thank you for your assistance.
Solved! Go to Solution.
May 20, 2024 10:06:54 AM by Andrea G
Hi all,
Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
May 19, 2024 10:56:15 AM Edited May 20, 2024 10:25:10 AM by Mykola A
Fill 100% profile, add payment method, wait.
update https://community.upwork.com/t5/New-to-Upwork/50-free-connects/m-p/1596385/highlight/true#M247648
May 20, 2024 02:27:23 AM by Aris K
That's not true. It says now that you need to buy Freelancer Plus to get connects, or manually buy them.
May 20, 2024 05:59:18 AM by Ilham B
I'm in the same situation. I have been waited for more than 48 hours and still don't received 50 initial connects. Maybe it's new policy?
May 19, 2024 11:27:09 PM by Harman S
Hello there,
I have created an account on 18th May and it's 20th May today. I still haven't received any connects yet. I have also connected my billing details. Please help me out !
May 18, 2024 03:45:58 PM by Talha K
I didn't get any connects as I have though you guys are providing few connects to atleast try the platform
May 20, 2024 07:06:11 AM by Ayesha Rouf S
Hi, this is Ayesha Rouf Shahina. I don't get any email for free connect yet. It's been 50 hours i opened my account.
May 20, 2024 10:06:54 AM by Andrea G
Hi all,
Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
May 21, 2024 01:01:51 AM by Murad H
I have created a new account 3 days ago, profile is 100% complete but I have not been given a single connect. Why am I not provided with connections?
May 21, 2024 05:15:08 AM by Andrea G
Hi Murad,
This is because before you can receive those 50 Connects, you'll need to do one of two things: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD.
May 30, 2024 09:27:37 AM by Ouss N
Hello LuiggiR,
I've not received the initial 50 connects I've signed up for more than 48hrs and still have not received the connects. If you could help me I would appreciatte it very much.
Thank you!
May 21, 2024 01:00:24 AM by Princess M
hello, I'm new to upwork. I wonder why my account didn't receive free 10 connects
May 21, 2024 03:06:13 AM by Su Thet S
I recently open my new upwork account but there're no 50 free connects. When i check to start applying the job, it's showing that to buy connects to apply. Is there a way or a step that I've missed out for free connects.
Can someone assist me to get 50 free connects?
Thank you so much for your help in advance.
May 21, 2024 05:18:15 AM by Andrea G
Hi Su Thet,
That's right. You'll need to either subscribe to our Freelancer Plus membership plan or purchase 100 Connects before receiving those 50 Connects and being able to submit proposals.
May 21, 2024 02:55:09 AM by Joshua O
I just opened this account but I'm yet to receive my free connects. Please what's going on? 50 free connects
May 21, 2024 11:34:23 AM by Christine A
It's nice to see that Upwork is finally doing something about all the freelancers who keep starting new accounts in order to get free connects. Kudos.
May 26, 2024 10:52:32 AM by Gideon A
Hii,pls I thought the free 50 connects was for beginners in order to submit a proposal,not necessarily after subscribing or buying connects first,pls kindly explain
May 26, 2024 11:51:02 AM by Luiggi R
That recently changed, Gideon. As Andrea shared in her post above, you'll need to either subscribe to our Freelancer Plus membership plan or purchase 100 Connects before receiving those 50 Connects and being able to submit proposals.
May 30, 2024 09:28:13 AM by Ouss N
Hello LuiggiR,
I've not received the initial 50 connects I've signed up for more than 48hrs and still have not received the connects. If you could help me I would appreciatte it very much.
Thank you!
May 28, 2024 12:21:04 AM by Zia U
Hey! im new here and my account new here i create my account in last 3 days ago and still i dont recive 50 connect. why ?
May 28, 2024 02:13:03 AM Edited May 28, 2024 02:19:00 AM by Anish G
I have created my upwork account a day back but have not received any free connects that everyone receive.
Could you please resolve the issue as early as possible.
May 28, 2024 03:57:05 AM by Ernest S
Hi I have same issues, it's more than 48hrs already but haven't got my free connect pls help. Thanks!
May 28, 2024 03:41:03 PM by Christine A
If you have the same issue, then the same explanation applies to you. Read the responses provided by the moderators.
May 28, 2024 02:47:19 PM Edited May 30, 2024 03:54:22 PM by Ian M
This should've been more properly communicated. The last person I invited and helped here (she didn't know the basics of how the site worked and where each setting she needed was) spent a decent amount of time getting her profile ready and now, after a week of waiting for a chance to actually get some work done through Upwork and learning just today that she won't be able to get paid for her work without paying for Connects she was supposed to get for free as advertised, she doesn't want to hear or read again anything related to this site.
I understand the reasoning behind the paywall, but it seems to have been done in such a rush not even your AI chatbot knows about the changes yet.
May 28, 2024 03:40:14 PM by Christine A
wrote:This should've been more properly communicated. The last person I onboarded spent a decent amount of time getting her profile ready and now, after a week of waiting for a chance to actually get some work done through Upwork and learning just today that she won't be able to get paid for her work without paying for Connects she was supposed to get for free as advertised, she doesn't want to hear or read again anything related to this site.
I understand the reasoning behind the paywall, but it seems to have been done in such a rush not even your AI chatbot knows about the changes yet.
What are you talking about? What do you mean about "onboarding" a freelancer?
May 29, 2024 04:45:03 AM by Marino S
Hi. I recently signed up as a new freelancer on Upwork. I haven't yet gotten free 50 connects. It already took 48hours since signed up.
May 29, 2024 05:55:55 AM by Luiggi R
Hi Marino,
May 30, 2024 04:16:31 AM by Gokul R
I understand, but then how come my sister whose account I opened almost 3days after I opened mine got the 50 connects without any such hassle? @Andrea
Jun 1, 2024 08:51:19 AM by Gabriel S
Who came up with the idea of paying to work as a freelancer? Couldn't already tax our payment? now new workers cannot apply for a job
Jun 2, 2024 10:28:43 AM by Tsige T
what about for those of us who cant add billing method beause of where we are from is upwork nolonger international?
May 20, 2024 12:14:39 PM by Fazlullah D
Subject: Missing Connects for New Upwork Account
Dear Upwork Support Team,
I am writing to inquire about the status of the 50 connects that are typically provided to new Upwork accounts upon creation. I recently set up my Upwork profile and was under the impression that I would receive these initial connects to use for job applications, as outlined in Upwork's policies.
However, upon logging into my account, I noticed that my connects balance is showing as 0. This is quite concerning, as the connects are essential for allowing me to apply for freelance opportunities and kickstart my Upwork career.
As a new freelancer on the platform, the 50 complimentary connects are crucial for me to be able to showcase my skills and experience to potential clients. Without these connects, I am unable to submit proposals and compete for the available projects, which severely limits my ability to grow my business on Upwork.
I would greatly appreciate if you could look into this matter and provide me with the 50 connects that are rightfully mine as a new Upwork user. Kindly let me know if there are any additional steps I need to take or information I need to provide to resolve this issue.
Thank you in advance for your assistance. I look forward to your response and to being able to actively participate in the Upwork ecosystem.
Best regards
May 20, 2024 12:56:18 PM by Andrea G
Hi Fazlullah,
Upwork has updated its requirements for new freelancers, who now must either subscribe to our Freelancer Plus membership plan or purchase 100 Connects, before being able to submit a proposal for a job. You will receive the 50 Connects you're referring to after you meet this requirement.
May 21, 2024 05:00:00 AM by Barbaneagra I
Good day to all! I recently registered, I have a completed and confirmed profile, but, unfortunately, I have not received any connections, I still have 0 connections even after the administration confirmed my profile, what should I do?
May 21, 2024 05:32:32 AM by Sophie A
You now need to subscribe to Freelancer Plus plan or buy 100 Connects to be able to send proposals, and get extra 50 free Connects. See help article below.
Understanding and Using Connects – Upwork Customer Service & Support | Upwork Help
May 30, 2024 04:20:58 AM by Gokul R
I opened my sister's upwork acct just now and it got the 50 free connects as new joiner credits +40 and +10 for membership activated, I opened mine days ago and still haven't got any connects. Please educate me how I was able to get the 50 free connects in the new account without subscribing to freelance plus or buying the 100 connects for $15 USD?
May 30, 2024 04:31:23 AM Edited May 30, 2024 04:39:06 AM by Sophie A
No matter what happened, you are not allowed to use/have access to someone else's account. This is a violation of Upwork's Terms of Service.
May 19, 2024 12:36:24 AM by Ilham B
Hi, i have created this account more than 48 hours ago and still not received the initial 50 connects.
May 19, 2024 02:38:34 AM Edited May 21, 2024 10:19:10 AM by Pradeep H
Hi Ilham,
Thank you for your message. We are no longer offering free Connects to new users. Currently, Upwork requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD.
After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
- Pradeep
May 20, 2024 07:18:03 AM by Olga P
That's actually a good move to remove many scammers and bots. Is there also a plan to support veteran freelancers? Free membership, which is the only one I can afford thanks to predatory changes to UW, gives me 10 connects a month. CHeapest jobs are 12-18. I don't want to be rude but where is the logic in that? Frankly, if UW wants me to wait 2 months to be able to apply for one job, without any guarantee of my proposal being seen because we all know it's a casino, how UW can justify pushing more and more paid options to the platform? Trust me, I'd love to earn more, I'd be thrilled to share part of my earning with the platform that allowed me to earn but... allow me to earn.