Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: About Fixed-Priced Job

Active Member
Renita Nur R Member Since: Jun 30, 2019
1 of 15

Hi, I would like to ask about how fixed-priced project funded is.. So, we (my client and I) agreed that $30 is for 1 week work. 

Then my client: "This is a fixed rate ongoing role, do you know how do i set this up on upwork?"

Me :  you could name the 1st milestone as 'week 1 (19/08 - 25/08) ' 2nd milestone week 2 (26/08 - ......)

And then he said ok. He sent me offer. I accepted. But then I realized that it's only funded $10 in escrow. 

What I know isn't supposed to be fully funded ($30)? 

I asked about this to my client but he said  '$10 is paid to you now. and you will received the remaining when you complete the job. I have never work with you and it doesnt make sense to pay you upfront now when you are not starting the job today' and he also said that Upwork should be able to hold the fund and release the full amount if I meet the requirement.

Is that how the fixed-priced and escrow work?

BUT What I know isn't supposed to be fully funded ($30)? SO that both client and freelancer are protected. I've tried to explain about this and my worries to him, and he said he flag it? and let upwork resolve it? (I'm not sure what he means by this, can client flag something to ask upwork help resolve something?)

I think my other clients before him always fully funded the escrow so I'm kind of worried here. Moreover I've accepted the offer so it makes me even more worried (yes I know it's my fault too for accepting it without checking the amount in escrow) He doesn't seem a new client in Upwork and I don't think he has any payment-related problem based on his review.... but still I'm worried... =(

Community Guru
Phyllis G Member Since: Sep 8, 2016
2 of 15

It sounds like he doesn't understand escrow, or he's hoping you don't. He needs to fund escrow for the full amount of the milestone. When you complete the work and request payment, he has 14 days to review the work and ask for changes if needed. The funds transfer to you only when he approves the payment or, if he does nothing, after 14 days have passed. If he is not happy with the work, he can ask for revisions or he can approve payment of only part of the funds and ask you to refund the rest from escrow. 

 

You should not begin work until he places the entire $30 into escrow. Otherwise, you have no protection once you complete the work. He could pay you the $10 and vanish.

Community Guru
Antun M Member Since: Jan 27, 2018
3 of 15

Renita Nur R wrote:

Hi, I would like to ask about how fixed-priced project funded is.. So, we (my client and I) agreed that $30 is for 1 week work. 

Then my client: "This is a fixed rate ongoing role, do you know how do i set this up on upwork?"

Me :  you could name the 1st milestone as 'week 1 (19/08 - 25/08) ' 2nd milestone week 2 (26/08 - ......)

And then he said ok. He sent me offer. I accepted. But then I realized that it's only funded $10 in escrow. 

What I know isn't supposed to be fully funded ($30)? 

I asked about this to my client but he said  '$10 is paid to you now. and you will received the remaining when you complete the job. I have never work with you and it doesnt make sense to pay you upfront now when you are not starting the job today' and he also said that Upwork should be able to hold the fund and release the full amount if I meet the requirement.

Is that how the fixed-priced and escrow work?

BUT What I know isn't supposed to be fully funded ($30)? SO that both client and freelancer are protected. I've tried to explain about this and my worries to him, and he said he flag it? and let upwork resolve it? (I'm not sure what he means by this, can client flag something to ask upwork help resolve something?)

I think my other clients before him always fully funded the escrow so I'm kind of worried here. Moreover I've accepted the offer so it makes me even more worried (yes I know it's my fault too for accepting it without checking the amount in escrow) He doesn't seem a new client in Upwork and I don't think he has any payment-related problem based on his review.... but still I'm worried... =(


You are correct.
Your client should fund whole milestone ($30 in this case, not $10).

'He said he flag it?' I am also baffled by that statement. Makes no sense.

You've encountered a bad person. That person happens to be a client.

You can walk away.
You can try to work.

You're (guessing) worried about you JSS. You will (guessing) try to make it work.

You should walk away.

It (UpWork) is SAME as anything else in life - you fall, you get up. You learn.

You will gain knowledge even if you don't walk away. Possibly more. Not sure it's worth it, that is why MY position is to walk away.

Please NOTE that I'm just a freelancer like yourself. I'm NOT in a position to give advice, only sharing thoughts.

Active Member
Renita Nur R Member Since: Jun 30, 2019
4 of 15

Yes, true, I'm worried about my JSS. I'm also debating with myself here, should I try to trust what he said and work for a week, see what happen in the end whether I will received my $20 or not, if I don't received it then I can give him a bad review.

Actually what happened if I don't work on it? You guys said It's better to walk away or to not start working before he fully funded it... you mean give a refund? so that it won't really affect my JSS.... I haven't start working on anything.... I just received the contract 2 hours ago...

Community Guru
Petra R Member Since: Aug 3, 2011
5 of 15

Renita Nur R wrote:

 

Actually what happened if I don't work on it? You guys said It's better to walk away or to not start working before he fully funded it... you mean give a refund? so that it won't really affect my JSS.... I haven't start working on anything.... I just received the contract 2 hours ago...


Have you accepted it? If you have, it will affect your JSS for better or for worse.


Just how many hours of work is that client expecting for his measerly $ 30... It better not be more than 10 a week.

Active Member
Renita Nur R Member Since: Jun 30, 2019
6 of 15

@Petra : Unfortunately I've accepted it because I'm in hurry and failed to checked thoroughly the amount in escrow. I know it's my fault too. It's not a job that need my special skills though (I don't need to think about anything), it's a job that super easy but a little bit time consuming (like probably I will need to spend 2-3 hours a day), so I'm considering to try to trust him that he will send the rest of $20, to avoid my JSS going down because I cancelled a contract. But I understand well that I will have the risk of getting pay only $10.

 

If I decided to close the contract, the $10 in the escrow will refunded back to him right, then it will be a contract end with no payment, how badly it will affect my JSS? I know that I have a chance to remove 1 bad feedback to save my JSS, but with contract end with no payment both of us can't leave each other feedback right?

 

Actually when a client posted a fixed-price job, do they have to make any payment in upwork?

So what I get to understand is it seems he already make a $30 payment to the project but only funded $10 in escrow to me? That's why he said I will get the rest after I finish the job? Am I right? or wrong about this?  But whether I'm right or wrong about this, it still means that he doesn't understand how escrow work right?

 

Community Guru
Antun M Member Since: Jan 27, 2018
7 of 15

Renita Nur R wrote:

Yes, true, I'm worried about my JSS. I'm also debating with myself here, should I try to trust what he said and work for a week, see what happen in the end whether I will received my $20 or not, if I don't received it then I can give him a bad review.

Actually what happened if I don't work on it? You guys said It's better to walk away or to not start working before he fully funded it... you mean give a refund? so that it won't really affect my JSS.... I haven't start working on anything.... I just received the contract 2 hours ago...


Your client didn't fund whole (agreed upon) milestone; they have insinuated (or just informed you) that they won't do it until work is done.

It's YOUR client, YOU are about to work with them. It IS all about you. Your work, your choices.

If it was ME, I would walk away.

What you've asked considering JSS - listen to Petra. She has ALL the knowledge (not being condescending, just truthful; Petra helped many).

Community Guru
Mark F Member Since: Jul 10, 2018
8 of 15

Renita Nur R wrote:

Yes, true, I'm worried about my JSS. I'm also debating with myself here, should I try to trust what he said and work for a week, see what happen in the end whether I will received my $20 or not, if I don't received it then I can give him a bad review.

Actually what happened if I don't work on it? You guys said It's better to walk away or to not start working before he fully funded it... you mean give a refund? so that it won't really affect my JSS.... I haven't start working on anything.... I just received the contract 2 hours ago...


Renita,

 

You can do what you want but I would not let anyone disrespect me like that.  He already broke an agreement, why would he do it again?

 

As for your JSS...

 

Capture.PNG

 

You are top rated...even if your JSS falls ...

 

You always have this if you haven't used it:

https://support.upwork.com/hc/en-us/articles/219801228

  • Requests may only be made every 3 months and after 10 or more completed contracts from the time you submitted your previous request

 

Highlighted
Active Member
Renita Nur R Member Since: Jun 30, 2019
9 of 15

@Mark : Hi Mark, I haven't used that support before, but if I end a contract with no payment means that we can't leave feedback to each other, can I still use this support to save my JSS? 

Community Guru
Mark F Member Since: Jul 10, 2018
10 of 15

Renita Nur R wrote:

@Mark : Hi Mark, I haven't used that support before, but if I end a contract with no payment means that we can't leave feedback to each other, can I still use this support to save my JSS? 


I haven't either.  I don't know, I am not sure about that specific sitation.  Hopefully someone will chime in.

 

I still would back out of the job and take the JSS hit whatever it is.

TOP KUDOED MEMBERS