Account Suspended During Initial Sign Up

Hi there,

 

I was completing my initial sign up as a freelancer - I had put in my name, email, skills, etc, and have verified my email address.  I was completing the professional summary and education sections of the profile applilcation - I had not yet submitted - when I received an email stating that my account was suspended permanently due to a Terms of Service violation.

 

I'm convinced this must have been some sort of mistake, as I had not even completed my initial application, let alone actually used the service long enough to violate something.

 

Please unlock my account and inform me what triggered this suspension.

 

Thank you,

Christy **Edited for Community Guidelines**

1 REPLY 1
tinker_bell3
Moderator
Moderator

Hi Christy, 

 

I checked your account and see that our team already reached out to you directly regarding your account status. Please continue to correspond with the team on the open ticket you have so that they can assist you directly in resolving this. Thank you!

~ Joanne
Upwork