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aguilarjennifer1
Community Member

Account Suspended

Hello Upwork Community, my account was suspended after add my billing method payment (PayPal) 

I not reicive any message from Upwork. What i can do now?

3 REPLIES 3
aocumen
Community Manager
Community Manager

Hi Jennifer, 

 

It looks like there is an issue with your Paypal account. Please remove your Paypal account, and add it again, to see if the limitation to your financial transactions will be lifted.


~ Avery
Upwork

Hello Avery i can't add again my same paypal, I have accidentally clicked on a link in a fake email that thought was from PayPal. Now my paypal is Limited for 180 days. I have removed already and still have same message in Top of website.

"Financial transactions for **edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support."

Hi Jennifer, 


I've asked the help of the Customer Support Team so that the temporary limitation to your account can be lifted. It should be okay now. 

Let me know if you need further help with anything. 


~ Avery
Upwork
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