Account notifications

[wirtzmj]

I am not receiving any notifications via email when I receive messages.  This is forcing me to log into Upwork multiple times per day to check messages.  I believe that I have all settings on my account enabled for messages.  Can you help with this?

[BojanS]

Hi Mary,

Email notification is not sent if a message is registered as "read". A message would register as "read," when Messages are open in a browser tab or in the desktop app. Did you by chance have Upwork.com open in your browser or had Messages open in the desktop app?

[wirtzmj]

I will verify that I did not have it open in a browser.  Stay tuned!