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Account video chat service and chat box is broken

Active Member
Dr Ian P Member Since: Aug 4, 2019
1 of 2

Got a verification check up to do.  Clicked through it.  The chat box minimized and went away.  Not I'm stuck with annoying beeps from the agent as they keep typing and going through their process.  Yet, I'm laughing because their is no way to see anything they are typing.  -1 for web development side of upwork.  

There is no box in the lower right.  Support chat box doesn't open an active chat box with whoever is beeping me.  

And now I'm locked out of my account.  

Due to technical difficulties we are unable to process your request. Please try again later
Thanks upwork.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Dr Ian,

 

I'm sorry for the trouble this may have caused you. I escalated this to our support team and our team member will reach out to you directly and assist you further.

 

Thank you for your patience!

~ Bojan
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