Jul 30, 2019 11:29:30 AM Edited Jul 30, 2019 11:44:05 AM by Bojan S
Hi
I am trying to open an attachment " Working Instructions " sent by the client.
This error is showing
"It is not safe to download this file. If you really want to access this file please contact Customer Support".
I want to see that file so kindly help me out. URL of that file is
**Edited for community guidelines**
Jul 30, 2019 11:36:47 AM by Petra R
Hassan wrote:Hi
I am trying to open an attachment " Working Instructions " sent by the client.
Historically a file called "Working Instructions" has been a horrible virus designed to steal your data and hack your computer and your accounts.
I want to see that file
No, you don't.
Jul 30, 2019 11:39:41 AM by Hassan I
I have asked the client to send the instructions again. is it okay ????
Jul 30, 2019 11:44:48 AM by Bojan S
Hi Hassan,
We'll have one of our agents reach out to you via support ticket to assist you with your request.
Thank you for reaching out to us.
May 7, 2020 09:18:24 AM by Oluchi E
I am having this same issue. 'It is not safe to download this file. If you really want to access this file please contact Customer Support.' on about three files both pdf and docx.
May 7, 2020 10:44:45 AM by Bojan S
Hi Oluchi,
We'll have one of our agents reach out to you via a support ticket to assist you with downloading these files.
Thank you for reaching out to us.
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