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Liliana's avatar
Liliana R Community Member

Bank code

Hi guys,

I am so concerned as I just received an email from upwork saying that I should update my current payment method, which is local bank transfer. It says that I should input my bank code, I called my bank (which is the biggest bank here in Colombia, Bancolombia) and they say they do not have any bank code, they only have swift code which is the one I have been using all these years...I am so concerned about this update, I fear not being able to get my money...any advise or any Colombian colleague who is in the same position? Thank you!

Liliana
129 REPLIES 129
Goran's avatar
Goran V Retired Team Member

Hi Rajat,

 

Could you please try using 014 as your bank code and let me know if you`re still experiencing any problems on your end. Thank you.

~ Goran
Upwork
Rajat's avatar
Rajat D Community Member

Okay, this works! Many thanks!

Valeria's avatar
Valeria K Community Member

Liliana and others,

 

We've gotten an update from our payment partner about the bank codes you could use. If you are using Bancolombia, please enter Bank code 1007. If you are using Banco Colpatria, please use 1019. If you are having issues entering an account in any other bank, please follow up on the notification you received last week about this and we'll further assist you with adding the correct code.

 

We appreciate your patience as we were getting this sorted.

~ Valeria
Upwork
Liliana's avatar
Liliana R Community Member

Thank you, it seems to have worked, let's hope everything is ok. Thank you very much!
Valery Paola's avatar
Valery Paola C Community Member

Mine also worked , thank you so much.
Juan David's avatar
Juan David V Community Member

Thanks, it works, finally. 

andres daniel's avatar
andres daniel d Community Member

Hi Valeria, I'm from Banco Davivienda and I don't know what the bank code is, could you help me?

Bojan's avatar
Bojan S Community Manager

Hey Andres Daniel, could you please try 1051 as a bank code?

 

Thank you!

~ Bojan
Upwork
andres daniel's avatar
andres daniel d Community Member

I managed to place it, I hope it works, now we just have to wait, thank you very much Bojan S

Fortress's avatar
Fortress E Community Member

Hello good morning.
I'm having same issue. I'm from Nigeria and I'll love to use my Highstreet Microfinance Bank account. But they said they don't have any SWIFT code or the don't know it. Kindly help me check if there is any number I can use just like you gave others. Thank you.
Avery's avatar
Avery O Community Manager

Hi Fortress, 


I'll go ahead and share your concern with the Customer Support Team so that they can look into this and assist you. 


~ Avery
Maulana's avatar
Maulana L Community Member

Hi There upwork team.

So i just got an email from 

**Edited for community guidelines**


Is this a valid information ? because normally upwork's email is 

**Edited for community guidelines**

Thank you

Bojan's avatar
Bojan S Community Manager

Hi Maulana,

 

Yes, this is a valid email sent from Upwork. Here you can find a support ticket related to the content shared in your post.

 

Thank you! 

~ Bojan
Upwork
Fernando's avatar
Fernando S Community Member

Valeria K., where can I find a list of these codes?

 

I'm Brazilian and I was also asked to update my bank details. In my case it is a 3 digit number.

 

Thanks in advance.

Welder's avatar
Welder O Community Member

I also asked "Banco do Brasil" - one of the largest Brazilian banks - to give me their bank code. They reply as follow (my translation):

 

"To receive remittances from abroad at Banco do Brasil you only need to enter the Swift Code and IBAN. It is common for some senders to request information such as ABA code or Routing Number, but they are used to identify banks and accounts in the United States. If you have questions about how to report this information, you may want to ask the bank that will send you this order."

 

As previous posters, I do not know how to do. I'm also concerned about my next Upwork payment

Avery's avatar
Avery O Community Manager

Hi Welder, 


A member of the Customer Support Team will reach out to you to assist you further with your concern. 


~ Avery
Antonio's avatar
Antonio S Community Member

Hello Welder!

 

I'm writing in English so that others can follow - if needed.

 

Did you manage to get the bank code for Banco do Brasil?

 

I'm working on setting my payment method at this moment and this piece is missing.

 

Obrigado!

Juan C's avatar
Juan C C Community Member

Hi, I need the Bank code to "Banco AV VILLAS" in Colombia, the swift code is BAVICOBB. Thanks

Goran's avatar
Goran V Retired Team Member

Hi Juan,

 

Please try using this code 1052, if you experience any problems on your end let me know. Thank you.

~ Goran
Upwork
Sandra's avatar
Sandra V Community Member

this one works

Francisco Federico's avatar
Francisco Federico A Community Member

Thank you Valeria

Adithya's avatar
Adithya B Community Member

is the bank code means swift code?

Avery's avatar
Avery O Community Manager

Hi Aditya, 

 

As noted in your support ticket the bank code is a 4-digit alphanumeric bank code that identifies your bank. You may check both the bank code, and the branch code with your bank (the one in your payment method). If you go through any issues, you can come back here and our team will assist you further. 


~ Avery
Francisco Federico's avatar
Francisco Federico A Community Member

Hello.

 

Was there a resolution to Bancolombia bank code? The swift code has been working just fine until I received an email alerting me to update my bank information. The swift code is: COLOCOBMXXX. 

What is the expected code? Please help! Thanks! COLO, XXX and other examples given do not work!

Valery Paola's avatar
Valery Paola C Community Member

Hi Francisco, as you can double check on the 2nd page of this discussion for Bancolombia the code would be 1007 as it is not related to the SWIFT CODE but these codes are being provided by Upwork , I hope it works for you too.