Aug 26, 2020 07:46:51 AM by Mostofa M
It will take some time to get my MasterCard so can I buy Connect with Virtual MasterCard or Visa Card?
Zero Connect of my profile so I am very interested in Connect buy.
Solved! Go to Solution.
Aug 26, 2020 08:59:59 AM by Bojan S
Hi Mostafa,
We do not accept virtual cards or gift cards. Please check the options available to you and learn more about the acceptable billing methods for paying memberships.
Aug 26, 2020 08:59:59 AM by Bojan S
Hi Mostafa,
We do not accept virtual cards or gift cards. Please check the options available to you and learn more about the acceptable billing methods for paying memberships.
Sep 3, 2020 11:12:07 AM Edited Sep 25, 2020 02:36:53 PM by Nikola S
Hi Mostofa,
Thank you for following up. Yes, you can use prepaid MasterCard for buying Connects. Feel free to check this help article for more information on available billing methods.
Nov 20, 2020 07:53:09 AM Edited Nov 20, 2020 07:55:56 AM by Rishma C
Hi Bojan, Do Upwork accept Pre-paid card to purchase connects? I am trying to buy it with my debit Global Master card of State Bank of India. So please confirm if upwork accept prepaid card then i will buy prepaid card from my bank. Even PayPal does not have option to link Indian bank or debit card. Also I don't have last name on my any document so I can't add last name on my bank account or cards.
Thank you
Nov 20, 2020 08:05:16 AM by Bojan S
Hi Rishma,
Prepaid cards may be used to purchase Connects, but not membership plans. You can check this help article for more information about acceptable billing methods.
Thank you!
Dec 2, 2020 09:48:03 AM by Faizan M
Hi
I want to buy connects I fill the all requirements but I don not have promo code and with leaving blank promo code could not buy connect.
Can you please help me abou this issue?
Screenshot is attached
Thanks in advance
Dec 2, 2020 10:44:04 AM by Bojan S
Hi Faizan,
It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
Meantime, you can add an alternative billing method in your account payment options.
Thank you.
May 16, 2021 05:46:37 AM by Barkha R
i cant able to buy connects from my account. I tried many times. Kindly help
May 16, 2021 07:10:21 AM by Andrea G
Hi Barkha,
Could you please confirm what is the issue you're experiencing when trying to purchase Connects? If you're seeing any errors please include a screenshot so we could check.
May 18, 2021 02:25:03 AM by Barkha R
Hi i am not able to buy connects. After i put otp then it takes me again on buy connect tab. Kindly Help
May 18, 2021 02:30:28 AM by Goran V
Hi Barkha,
Could you try to clear your cache and cookies or log in via another browser to purchase Connects? Thank you.
Mar 20, 2023 08:06:04 AM by Nikola S
Hi Taimoor,
Thank you for reaching out to us. You are allowed to use another user’s card as a Billing method (paying for membership fee, Connects, or contracts) provided you are authorized to do so. If any issue arises, the team will reach out to you. You can find more information on available billing methods in this help article.
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