Can I cancel Membership Plus plan anytime?

[jakir_seo]

Can I cancel Membership Plus plan anytime? I am new here. Thanks

[mystudiomke · Accepted solution]

Yes. It will stay active for the month you have paid for and it will be gone once your billing period ends.

[jakir_seo]

Thanks

[bstojadinovic]

Hi Lila,

Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!

[fullstackdvp]

Today, I want to cancel Membership Plus but I got this error: There was a problem with your request. Please try again in a few minutes. I have tried many times but it will not be canceled.

[petra_r]

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Amir Javad S wrote:

Today, I want to cancel Membership Plus but I got this error: There was a problem with your request. Please try again in a few minutes. I have tried many times but it will not be canceled.

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That means it's too late to cancel for this new billing cycle. Cancel tomorrow so it takes effect for the next one.

[fullstackdvp]

oops! So I can not cancel it for this month. right?

[g_vasilevski]

Thank you for the follow up, Amir.

Our team is downgrading your membership plan back to Basic as we speak. If further help is needed, let me know.

[g_vasilevski]

Hi Amir,

Please try to clear your cache and cookies or log in with another browser to downgrade back to our Basic plan. If you`re still experiencing any problems with this, let me know here. Thank you.

[fullstackdvp]

I tried with another browser, but the problem not solved. I get this error: Your monthly renewal is currently being processed. Please check back in a few hours.