Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Sep 9, 2019 10:30:56 PM by Avery O
Hi Adrienn,
I have updated your country from New Zealand to U.S. as requested.
Sep 9, 2019 09:44:01 PM by Jayeeta B
I cannot seem to update my country and city. Please update it to United States of America and city as San Francisco, CA
Sep 9, 2019 11:16:51 PM by Avery O
Hi Jayeeta,
I updated your country to United States as requested. Please update your address by going to your Settings > Contact Info page.
Sep 10, 2019 12:15:42 AM by Petra R
Avery O wrote:
I updated your country to United States as requested.
Why?
Sep 10, 2019 12:00:51 AM by Maria T
Jayeeta B wrote:I cannot seem to update my country and city. Please update it to United States of America and city as San Francisco, CA
Are you sure you are in San Francisco, California?
With respect to Spain, you should be 9 hours behind, not 2.5 hours ahead.
It's strange.
Sep 10, 2019 07:43:16 AM by Ricardo G
Hi there,
My account country is set to Dom Rep but I need to change it to US, which is where I live. It seems I'm unable to change it by myself.
Sep 10, 2019 09:00:22 AM by Bojan S
Hi Ricardo,
Your Country was updated to the US. Feel free to continue with completing your application form.
Thank you!
Sep 10, 2019 11:23:23 AM by Tammie B
My country is set to the UK and I cannot change it. I am currently working in Uganda and to receive the verification code I need to put my Ugandan address and phone number. How do I change it? Thanks.
Sep 10, 2019 12:16:20 PM by Bojan S
Hi Tammie,
Your Country is now updated to Uganda! Feel free to proceed with your plication process.
Thank you for reaching out to us!
Sep 11, 2019 04:21:21 AM by Bishwo S
I moved to USA while creating the application. I cannot change it to USA. Please help
Bishwo
Sep 11, 2019 04:58:18 AM by Maria T
Goran V wrote:Hi Bishwo,
Your country is now updated, thank you.
I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?
Bishwo is 2.75 hours ahead of me. That is not the USA.
Sep 12, 2019 03:22:33 AM by Bishwo S
Goran V wrote:Hi Bishwo,
Your country is now updated, thank you.
I definitely do not understand this. Why does the country automatically change when requested here? I am seeing several users who say they are in one place but they are in another. This is a disaster! If I can see it, doesn't Upwork see it? Bishwo is 2.75 hours ahead of me. That is not the USA.
@m_terrazas wrote:
Goran V wrote:Hi Bishwo,
Your country is now updated, thank you.
I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?
Bishwo is 2.75 hours ahead of me. That is not the USA.
@Maria T
FYI, I am in New York.
Sep 12, 2019 03:37:28 AM by Maria T
Bishwo S wrote:Goran V wrote:Hi Bishwo,
Your country is now updated, thank you.
I definitely do not understand this. Why does the country automatically change when requested here? I am seeing several users who say they are in one place but they are in another. This is a disaster! If I can see it, doesn't Upwork see it? Bishwo is 2.75 hours ahead of me. That is not the USA.
@m_terrazas wrote:
Goran V wrote:Hi Bishwo,
Your country is now updated, thank you.
I definitely do not understand this.
Why does the country automatically change when requested here?
I am seeing several users who say they are in one place but they are in another.
This is a disaster!
If I can see it, doesn't Upwork see it?
Bishwo is 2.75 hours ahead of me. That is not the USA.
@Maria T
FYI, I am in New York.
Okay.
When I looked at your profile, the hour was not from NY.
Sep 11, 2019 08:10:35 AM by Sarbas S
Sep 11, 2019 08:48:52 AM by Bojan S
Hi Sarbas,
Your Country was updated to India! Feel free to complete all required fields under your application form and submit it for the review.
Thank you!
Sep 11, 2019 01:50:36 PM by Justice U
Hi i could'nt complete my registration some time ago and it saved my location as netherlands where as am in Nigeria.
It appears it cant be edited
Sep 11, 2019 02:44:44 PM by Bojan S
Hi Justice,
You Country was updated. Let us know if you need any further assistance!
Thank you for reaching out to us!
Oct 2, 2019 11:31:42 AM by sheikh s
Hi
i have moved to stockholm sweden recently. I want to change my location to stockholm please.
thanks
Oct 2, 2019 12:25:09 PM by Bojan S
Thank you for reaching out to us, Sheikh.
Please, clear your cache and cookies and/or try to use a different browser to log in to your account and fill the City field under your location information.
If the issue persists after this please let us know and our team will assist you further.
Thank you!
Sep 23, 2019 09:23:06 PM by Malex R
Hi, I'm trying to change my location to Venezuela. Can you help me?
Thank you
Sep 23, 2019 10:36:45 PM by Avery O
Hi Malex,
I have updated your country from the US to Venezuela. As a gentle reminder, please make sure that you enter an address that represents your true location to comply with the Upwork Terms of Service.
Let me know if I can assist you further with anything!
Oct 3, 2019 09:50:11 PM by Muhammad A
I am in Edmonton, Canada but my profile still shows that I am in Dammam. I left Dammam in 2015. Please advise how to fix? Thanks
Oct 3, 2019 11:17:00 PM by Avery O
Hi Muhammad,
You should be able to update your address by going to your Settings page > Contact info, and updating your address from there. If you are unable to do it on your end because of some issue, you can come back here, and our team will assist you further.
Sep 12, 2019 12:29:40 PM by Muhammad S
Recently i was creating my profile inside location i was unable to change my country
Sep 12, 2019 12:56:36 PM by Bojan S
Hi Muhammad,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you.
Sep 12, 2019 03:50:51 PM by Thiago B
Hey there! I'd like to change my country from the USA to Argentina. It's becoming really frustrating to solve this problem. Thanks in advance!
Jan 26, 2020 06:59:01 AM by Jahanzeb R
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to UK but I now live in Pakistan. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Jan 26, 2020 07:22:42 AM by Aleksandar D
Hi Jahanzeb,
Your country has been updated to Pakistan as requested. Feel free to follow up if you have further questions or requests.
Thank you.
Feb 12, 2020 11:06:46 AM by Jyothi V
Hi,
I am on Visiting visa in SriLanka. I am Indian citizen. I will be here for 2 years from now. where should i be paying tax? Should i change my location?
Feb 12, 2020 11:33:46 AM by Bojan S
Hi Jyothi,
Since you are going to be away for an extended period, then you should make updates to your account location. Please make sure you have an appropriate visa type or permit to work in a country you are situated in and pay taxes accordingly. You may need to consult with a legal advisor about it.
Thank you!
Feb 12, 2020 03:02:06 PM by Bojan S
Hi Always,
Your Country was updated to the United States as per your request.
Thank you!
Mar 3, 2020 09:17:12 AM by Toddre M
Hi, I am an American on a tourist visa in Uganda. Can you change my location to Los Angeles, CA. That's where I'm from and also my official address.
Mar 3, 2020 09:40:48 AM by Bojan S
Hi Toddre,
Please note that your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to the United States?
Thank you!
Mar 3, 2020 08:18:07 PM by Toddre M
Mar 3, 2020 10:29:08 PM by Avery O
Hi Toddre,
The team will reach out to you with more information about your account.
Feb 22, 2020 09:06:14 AM by Maroosh Q
Please can you change my country from UK to Pakistan. I am in the middle of making my profile but by mistake put previous country I was in. Thank you
Feb 22, 2020 09:25:31 AM by Maroosh Q
I changed my country from UK to Pakistan in settings. But still whhen I try to complete my profile, the country shows United Kingdom even though I changed in my settings. Please help