Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Dec 26, 2019 01:33:11 PM by Archi A
hello i have entered a wrong country by mistake how to change it thanks in advane
Dec 26, 2019 02:01:40 PM by Bojan S
Hi Archi,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Dec 27, 2019 01:17:28 AM by Gheorghe V
hello Bojan,
Can you please help me as well, i have the same problem as others.
Thank you in advance,
Gheorghe
Dec 27, 2019 01:19:27 AM by Goran V
Hi Gheorghe,
Could you please confirm your country and I will update it, thank you.
Dec 28, 2019 10:51:57 AM by Martin M
Hi, could you change my location to Bulgaria. My profile is not verified yet so I cannot change it myself. Thank you.
Dec 28, 2019 05:19:30 PM by Joanne P
Hi Martin,
Your country has been updated to Bulgaria. Thanks!
Dec 28, 2019 01:19:15 PM by mihaela g
Hello, I am also trying to change my country to United Kingdom.
Could you please help me ?
Dec 28, 2019 02:24:19 PM by Ana J
Dec 29, 2019 09:54:01 AM by Yusuf A
Hi, I mistakenly chose a different country in the registration process. Now I'm unable to continue. I tried following the steps of the chatbot, but apparently, I can only change my location when I actually have my account fully set up. Is there a way to go back in the registration and change the location country?
Dec 29, 2019 12:44:34 PM by Joanne P
Hi Yusuf,
Please confirm which country would you like to reflect on your account as your location so I can assist you. Thank you!
Dec 29, 2019 12:55:00 PM by Yusuf A
Hi Joanne,
I would like to set my country to Bahrain.
Thank You 🙂
Dec 29, 2019 03:12:53 PM by Yusuf A
Dec 29, 2019 03:46:21 PM by Joanne P
Hi Yusuf,
Your country has been updated to Bahrain. Thank you!
Dec 29, 2019 03:58:05 PM by Abdoulie J
I'm trying to change the country to Sweden but It's locked as the US for some reason. And it's asking me to put in my phone number but that wont work since I'm not from the US.
Dec 29, 2019 04:59:32 PM by Avery O
Hi Abdoulie,
I have updated your country from U.S. to Sweden. Your phone verification request should be removed within the day. I apologise for the inconvenience.
Dec 30, 2019 07:55:15 AM by Dangis S
Hello,
while registering my account I was unable to change the country setting. The default setting was Andorra. I was forced to leave this setting as is because the field was greyed out. My actual country of residence is Lithuania. Could you please instruct me on how to fix this issue?
Kind Regards
Dangis Slapelis
Dec 30, 2019 08:24:24 AM by Bojan S
Hi Dangis,
Your Country was updated to Lithuania as per your request. Thank you for reaching out to us!
Dec 30, 2019 11:47:09 AM by Mubarak H
Hi! I mistakenly selected wrong country while creating my account. How can I fix it?
Dec 30, 2019 11:49:53 AM by Jennifer M
I hate it when my fingers accidentally type "Laguna Hills" too.
Dec 30, 2019 12:11:33 PM by Mubarak H
Actually it's not let me complete to create the account. That's why I'm not getting any options!
Dec 30, 2019 12:23:55 PM by Bojan S
Hi Mubarak,
Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.
Thank you!
Dec 30, 2019 10:25:40 PM by Avery O
Hi Mubarak,
I have updated your country to Bangladesh as requested. Please let me know if there's anything else I can assist you further.
Dec 30, 2019 02:06:11 PM by Bianca P
Hi there! Can someone help me change the country of residence on my account? I first created the account in Romania but I now moved to Argentina and I cannot finish setting up my account because I can't change the country there. Thanks!
Dec 30, 2019 02:36:21 PM by Bojan S
Hi Bianca,
You Country was updated to Argentina as per your request, thank you!
Dec 31, 2019 03:58:15 AM by Brandon S
I wanted to join Upwork so I could try to find work as a freelancer, but during the sign up process I changed my location to the US. I am American but currently living in Japan. Later it asked for my address and intially I just fed it my American address, however next it asked for my phone (which is where the problem is). I have a valid Japanese phone number and I attempted to put it in but it never sent me the verification text. After waiting several minutes then trying a different variation of the phone number (as in without an area code, etc.) it eventaully did not allow me to change it anymore. Understandable, but now I am unable to complete the login. I assume the issue is either me incorrectly entering my phone number, or my changing my location from Japan to America.
After browsing the help section I have found that it was completely my fault for saying I am currently in America when I am infact not.
I suppose the question is this: is there a way to change my location to Japan while creating my profile (there is no back button on my screen)? As I can not progress through the phone verification window now.
(I know someone might ask so I want to say, I do have a valid work Visa in Japan and am able to do this kind of work, so the legality of it is not a problem, I am just very used to putting in America because I am American)
Thank you in advance!
Dec 31, 2019 04:08:53 AM by Goran V
Hi Brandon,
Your country is now udpated and you can continue with your application.
If you experience any other problems with your application let me know, thank you.
Dec 31, 2019 04:19:13 AM by Brandon S
Hello Goran,
I am just adding here to say that was amazingly fast! It updated and I was able to finish the creation process, thank you so much!
Jan 1, 2020 01:40:33 AM by Amr R
I have since moved from that older address but filed it in as a force of habit. could you please change my physical address country to Egypt? Thank you!
Jan 1, 2020 03:38:44 AM by Aleksandar D
Hi Amr,
I updated your country to Egypt as requested. Let us know if you need further assistance.
Thank you.
Jan 1, 2020 03:51:37 AM Edited Jan 1, 2020 03:55:06 AM by Chris B
I need my country changed from the UK to the Netherlands, but it seems from this thread that someone in support needs to change it for me.
Jan 1, 2020 11:25:07 AM by Aleksandar D
Hi Chris,
I updated your country to the Netherlands as requested.
Thank you.
Jul 22, 2020 07:17:25 AM by Eros H
Hello
I selected the wrong country during the registration phase and Now I cannot put my phone number. It's grayed out. What do Ido ?
Jan 1, 2020 08:24:35 AM by Anubhavq A
I am trying to setup my account, but i'm unable to change country from USA to India(my place of residence), as it's greyed out. Please help