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51665993
Community Member

Can't log in to my account

I have been experiencing problems with my other upwork account but I cannot access customer support since that requires login. The other account is on the email **Edited for Community Guidelines**
I used google login to get in but when I now use the Google login it says that my Upwork account is not attached to a Google account, but when I use the email to login it says I need to use Google. 😄

Any suggestions on how to solve this issue? I believe that this is quite an irregular situation.

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

1 REPLY 1
egaruth
Moderator
Moderator

Hi Niks,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via an email to assist you further with your account. 

 

Please know that Freelancers aren’t allowed to have multiple accounts, please close the account you created to reach out to us to avoid violating Upwork's Terms of Service.

 

Thank you,

~ Nikola
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