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Aiman N Community Member

Cancellation of the project by client

Hello,

I got a project for Finding Suppliers of a Product 2 weeks ago. The first milestone was to Research for 8 Suppliers + Contacting the Suppliers + Verification/Qualification Check + Requesting Info/Keeping Contact. 

There were a limited number of manufacturers all over the globe, I made a list of 18 Suppliers and was able to get in touch with 5 suppliers, followed up with others to reach the target of 8. 

Today, the client sent me a message that the project is taking too long and they want to cancel the project. I asked them, I have compiled a list of suppliers, got in touch with 5 suppliers and have asked them for samples (the sample process was the next milestone). 
However, the client cancelled the project and requested escrow refund. Should I approve or file a dispute?

 

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