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allessio_praveen
Community Member

Cannot access help & support

Hi, when i click on the question mark in the nav bar and select help and support it redirects me to the dashboard. Im not sure why but im not able to access it. 

Does anyone know why?

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Praveen,

 

I am sorry to hear about the trouble reaching our support team. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

- Pradeep

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allessio_praveen
Community Member

Yes the issue is still there. It rederects me to the find work page

Hi Praveen,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep

Upwork
allessio_praveen
Community Member

Unfortunately I cant even access that page. It keeps redirecting me to the dashboard

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