Mar 10, 2020 08:51:39 PM Edited Mar 11, 2020 01:14:20 AM by Avery O
I cannot update my address in the contact info section of my profile. The "Street" field is greyed out and will not allow input, but UpWork requires it. See screenshot.
Mar 11, 2020 01:18:18 AM by Avery O
Hi Andrew,
Please type your address in the "Start typing your address" field. This will auto-populate with different addresses as you type along. Once you select your address, the rest of the fields will populate.
Let us know if this isn't the case for you and we'll assist you further.
Mar 11, 2020 06:07:19 AM by Andrew M
Mar 11, 2020 06:39:29 AM by Goran V
Hi Andrew,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.
Mar 11, 2020 10:08:37 AM by Andrew M
Thank you, I look forward to hearing from one of your team members via ticket.
Mar 11, 2020 10:58:39 AM by Bojan S
Hi Andrew,
It looks like you have an open ticket with our support team about this concern. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket as soon as possible.
Thank you for your patience.
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