You're getting paid the same either way.
If it was me, I would just have the client close the old job and continue using the new job.
If you get paid on both jobs, then that's good for your JSS.
If you close a job without any pay at all, that has a negative impact on JSS.
I have had clients do the same thing, either their new to UpWork or their billing needs two separate invoices for projects (I have had this happen too). You're still getting paid.
And don't forget that as long as it is the same client, you are accumulating credit toward the $500 (or $10,000) breakpoint at which your fee is reduced to 10% (or 5%).
Personally, I'm happy to have contracts closed. I get some feedback. It counts toward the number of jobs.
I avoid pestering clients about closing jobs if work is still ongong. But if work is done. Even if it is only halted temporarily, I may well ask a client to close the contract and open a new one when she needs my help again.
We will begin collecting GST/HST and QST numbers from clients and freelancers who are registered for Canadian Tax purposes. Learn about the steps to take before Canadian tax collection starts.Learn More
Join the conversation and hear thought-provoking stories shared by freelancers from around the world about building successful businesses and redefining the meaning of "workday" for themselves.Learn More
Learn top tips and best practices to showcase your Project Catalog offerings. Gain helpful insights to propel your projects and get them in front of more clients.Learn More
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More