Apr 11, 2020 10:03:11 AM by Nguyen T
Dear team,
I have a problem, I worked with contract with 80$ . Client create one milestone with 30$ funded.
At the end of task, I resolve all function and remain two small issues, the client he don't provide issues issues details, only said "please same as design file" but I saw this is like design. He request refund and I jerected this request, but it is on "Wating your response" status.
I have read some same topics but can not find solutions .
Thank team.
Apr 11, 2020 10:04:56 AM by Jennifer M
You have two options: reject the refund and go into dispute or agree to the refund and he gets his money back.
Apr 11, 2020 10:07:14 AM by Nguyen T
Thank Jennifer M,
I choose go into dispute but only feedback screen, and when I came back to request, it still "Wating your response" and due date is 7 days .
Apr 11, 2020 10:10:01 AM Edited Apr 11, 2020 10:11:19 AM by John K
Apr 11, 2020 10:25:49 AM by Nguyen T
Apr 11, 2020 11:34:14 AM by Jennifer M
John K wrote:
Incidentally, this is one reason I never set up milestones when I apply for a fixed price job. With just one milestone, you can make sure the client will fund the full amount of the budget. (The other reason I don’t make milestones is that I’m lazy).
I do that too. Just bid by project and get the entire amount escrowed. Then at least I'm arguing over the full amount during a dispute.
Laziness is also a reason too. xD
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