Client is blocked, project is on hold

[lusin_hua]

We finished the project, but the client got blocked because the hours on tracking app were doubled and it generated more money that should be paid, so the project is kept on hold for a long time already. How can this be solved?

[petra_r]

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Lusine A wrote:

We finished the project, but the client got blocked because the hours on tracking app were doubled and it generated more money that should be paid, so the project is kept on hold for a long time already. How can this be solved?

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The client needs to resolve it with Uwork.

Hours on the tracking app do not get "doubled"

[NikolaS]

Hi Lusine,

Our team is investigating this case. Please do not resume work with this client until the contract is active again. 

Please note that for privacy reasons, we cannot share information about another’s user’s account which we hope you understand.