Mar 22, 2024 10:17:01 AM by April V
Mar 22, 2024 11:29:52 AM by Frank B
If the money is in escrow, I would submit for payment.
Then after 14 days, it gets released. Unless the client can change that.
I've had a couple clients just let it go the 14 days.
Mar 24, 2024 07:07:25 AM by April V
That has come and gone. Upwork has not released the payment. That's why I'm asking
Mar 24, 2024 08:14:08 AM Edited Mar 24, 2024 08:15:20 AM by Luiggi R
Hi April,
I checked the contract you are referring to and can see that you resubmitted your work for payment recently before the payment could be released, restarting the 14-day timeframe the client has to review your submission. In the future, you do not need to resubmit your work for payment. If the funds don't get released after 14 days have passed, you can contact support to check what's happening.
At this point, you'll need to allow another 14 days from the date of your resubmission for the payment to get released automatically if the client doesn't respond to your messages. Feel free to check this article for more information.
Mar 25, 2024 07:34:14 AM by April V
Hi Luiggi,
The problem with this 14 day system is it allows the client bad behavior. The client should either approve or not immediatly so we get paid in a timely manner. As you can see, now there's a problem. The job is scheduled to be completed this week and I still haven't gotten paid for the first milestone. If he had approved it 3 weeks ago when he originally received the layout things would be a-okay. FYI... this particular client asked to move the payment off upwork and I refused. That makes me even more suspicious I won't get paid.
Mar 25, 2024 10:29:36 AM by Christine A
wrote:What would you all do if your client is not releasing first payment. I've asked several times and he is not complying with the our agreement. The balance of the job is almost due and I'm really torn with not turning the final over untill he pays somethingmore
That's not how this is done. You're supposed to send the work and then get paid, not hold the work hostage and threaten not to deliver it until the payment is released. The client has a right to check what you've done before they approve it.
Mar 28, 2024 05:43:03 AM by April V
Update...Client finally approved first milestone and apologized for not doing so in a timely manner. Yay!
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